Need to downgrade plan to $5 plan

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How can I downgrade my current plan to the $5 starter plan?


Replies 4 (4)

Shopify Staff (Retired)
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Hi, @ilovetoclean 

Eunice here from Shopify. Thanks for posting, and welcome to the Community!

The Starter plan is currently only for new merchants and does not support downgrading from existing plans, for existing merchants. You can learn more about that here.

Is there a reason why you wanted to downgrade? Can I help you with your current store at all?

Hope to hear from you soon.

To learn more visit the Shopify Help Center or the Community Blog.

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I also need to do this -- I'm only selling on instagram!

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I also need this! Did you get a resolution??

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I just registered an account with Shopify, after selecting the starter plan the Website. Than I claimed the free month with a higher plan and now I am not able to choose the Starter Plan again??? WOW. I will definitely choose WooCommerce now. You just lost a customer.