Nesting menu not showing

[nobadshop]

I am trying to create a nested menu item for when our customer hovers or clicks on "Collections" they will see three options to click on. When i go in the navigation page and nest them. They are not showing on the main menu page when i view the website.

[rajimulislamjoy]

Ensure that the parent menu item Collections is set to display as a dropdown or mega menu in your theme settings. Then, check if the nested menu items are correctly assigned to the Collections parent item in the navigation settings.

[nobadshop]

Hello thank you for your response. I understand your concept of what you are describing but I just need more information on the instruction side or visual examples. 

[swym]

Hey @nobadshop, 

Can you please share your store so that I can debug this issue on the website and suggest some solutions?

Regards, 

Abhishek from Swym

[nobadshop]

how do i share my store

[swym]

Hey @nobadshop, 

Sorry for the confusion. Could you please provide the store URL so that I can review the website?

Regards, 

Abhishek from Swym

[nobadshop]

Does the store have to be unlocked for you to do that?

[josiah_helium]

If you're not seeing any sub-items show under your menu, it's likely that whatever theme you're using isn't built to support those sub-items in that particular area. When posting for help on this forum, you will likely garner better assistance if you give more context (is this store live? What else have you tried?), better screenshots (perhaps show if this is a menu in your header, on the collection page, or somewhere else) and also a link to view your store (`some-store.myshopify.com` and the storefront password that can be found under online store > preferences if it's not live yet). 

Cheers

[Dirk]

Hey, @nobadshop 

We have a step-by-step guide in our help center that will show you how to accomplish this.

Once you created the menu, be sure to go into your online store theme editor and ensure the menu that has been selected to be your top main menu is the same one you just created for the nested menus. 

If there is anything else I can help you with, please let me know.

[nobadshop]

Hey Dirk, 

Still having troubles following. I have used nested menus before. Im just not sure why this one isnt working. I rearranged them and deleted and redid  some. Still not working. 

[Erin]

Hi, @nobadshop. If you're following the steps in the guide Dirk shared and are still having trouble with your navigation it's likely being caused by the way this is set up within your theme. I'd recommend you contact our support team through the Help Center for more help so we can take a look at your account with you.