New Domain

sweetkrista
New Member
1 0 0

I am rebranding my store and bought a new domain name.  I can't seem to find a phone number or a live chat button to talk to someone at shopify.

I want to change my domain name and also make sure anyone who tries to access my old domain will be redirected to this new one.  Anyone???  Help!!!

Reply 1 (1)
RiazS25
Tourist
4 0 1

Hi

To get to speak to an agent to have to get to the support page

https://help.shopify.com/en

Scroll to the bottom click contact Shopify Support

Log in

then click through the suggested reading material, and either always click "continue" or "other"

this will then get you to the options of 

Callback - where an agent will contact you

Chat - chat session 

email

Hope this helps

Best of luck