New to Shopify, Before I commit my business to Shopify.

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I am new to Shopify and I maybe over thinking things.  Does Shopify have an active customer service number?

I know that there is more than online reading that is supposed to assist business owners.

Unfortunately, I am one of those people who actually need to talk to a person when I have issues.

I am a newer business owner and I have already wasted time and money on things that could have been simplified. If someone can be blunt and honest with me I really would appreciate your view of Shopify. Thank you. 

Replies 2 (2)
181 10 27

Hi @NTChest0106,


You can try your luck by going to


If this is not available and if you really need to speak with someone, you may consider hiring a Shopify expert to give you insights on how to build and manage your store:


I hope this helps.  

By the way, are you looking for high-quality products for your dropshipping store? You Should try Spocket. It's a dropshipping app that allows you to sell high-quality products from our suppliers located around the world.

We have suppliers based in major countries like the US, UK, Canada, and Australia. You can sign up for a free Spocket account and browse our catalogs of products. We also provide a 14-day free trial on our paid subscription to help you get started with selling. You can also check our success
stories on some of our retailers.

Shopify Staff
Shopify Staff
1098 293 175

Hey, @NTChest0106! Welcome to Shopify Community!


While we don't have a phone number you can dial, you can still speak to us via callback or live chat anytime as our support is available 24/7. You can visit and log in to your account to create a support request. After visiting the link and logging in, you'll be prompted to enter the topic of your concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You'll then see the option to create a support ticket on the next page.


While our support team will be happy to walk you through the process of setting up your Shopify store, you may also refer to this tutorial for guidance with your store setup.

Summer | Social Care @ Shopify 
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