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No sale, no visitors

No sale, no visitors

Ledinal
Tourist
9 0 1

Hello, I did launch my website since February 2024. I only made made 1 sale since April until now no more sales and I’m really spending a lot of money on instagram and facebook ads. 

Replies 11 (11)

hellen_22
Tourist
4 0 0

Hey, how are you doing, i was concerned about you mentioning you have been on shopify since february and you made just a sales, i open my store 2 months ago and i have been getting massive sales, maybe you did not professionally setup your ads

Ledinal
Tourist
9 0 1
Would you tell me please about how you run ads?
Ledinal
Tourist
9 0 1

I have been paying Facebook Instagram to run my ads nothing is improving 

 

Elias
Shopify Staff (Retired)
3076 300 557

Hey, @Ledinal.

 

Thanks for reaching out and bringing this to our attention.

 

It's great to hear that you've been running Facebook and Instagram ads. However, it's also worth noting that every business will experience varying levels of success when they're just starting out. If you're not seeing conversions from the ads at this time, then you may need to review and revise your ads or try other marketing methods (eg. Google ads). Here are some resources that may be able to help you and suggest other marketing methods:

 

If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Ledinal
Tourist
9 0 1

Hello Helen, I don't get it when you say i didn't properly set up my ads. I did Facebook Instagram ads but still no return in investment 

 

hellen_22
Tourist
4 0 0

Running ads isn't just setting up some basics about the ads, the most common challenges is the website conversion, the ads run ran is to get visitors to your website while your website do the conversion. There are some characteristic and features that must be or integrated into a shopify store, would you like to know this?

Ledinal
Tourist
9 0 1
Hello, sorry for late response. I would like know more please. Thank you

mageplaza-cs
Shopify Partner
567 46 87

Hi @Ledinal,

I am from Mageplaza - Shopify solution expert. Could you share your URL? I would be happy to review your website and provide feedback on the performance.

 

Look forward to your reply!

Mageplaza | Top-Rated Shopify Agency | Trusted by 230,000+ worldwide merchants


If our suggestion works for you, please give it a Like or mark it as a Solution!


Should you have any questions or concerns, feel free to contact us via consultant@mageplaza.com

Ledinal
Tourist
9 0 1
Www.Medisfashion.com is my website
mageplaza-cs
Shopify Partner
567 46 87

Hi @Ledinal,

 

Here are my recommendations to improve your conversion rate:

 

Your website isn’t effectively converting visitors into buyers despite your advertising efforts. Without seeing your ads, I can’t offer detailed recommendations on your landing page. However, here are some suggestions from Databox that you might find useful. You can read more in their article.

 

“When the click-through rate (CTR) is high but the conversion rate is low, it usually indicates an issue with the landing page. This is often due to a lack of effective calls-to-action (CTAs). To address this, create a clear CTA, such as a "Buy Now" or "Read More" button. This CTA can be a clickable image with a small amount of text or a simple button.”

 

1. Monitor Your Cart Abandonment Rate

 

 

Additionally, a high cart abandonment rate can be particularly frustrating for your business, especially after investing significantly in attracting visitors to your site. This issue indicates that many potential customers are deciding not to complete their purchases, contributing to low conversion rates.

To address this, you can remind customers about the items left in their carts and encourage them to complete their purchases by:

  • Email Reminders: Send emails to customers who abandon their carts, reminding them of their items.
  • Incentives: Offer a discount or free shipping to motivate them to finalize their purchases.
  • For more detailed guidance, refer to an article from the Shopify Help Center

2. Improve SEO

 

 

Taking the time to ensure your web pages are properly optimized can help increase your organic traffic, meaning more potential customers browsing your products. SEO strategies can drive site traffic to your Shopify website effectively. 

 

For an average small e-commerce store, you should get at least 1000 visitors per month to start having a stable source for sales.

 

Here are some basic elements you should check:

 

Title Tags & Meta Descriptions:

 

  • Each page should have unique, descriptive title tags and meta descriptions.
  • Include relevant keywords without overstuffing.

 

You can also check this SEO checklist by Shopify to learn more about optimizing your e-commerce store and blog. This will boost your online presence and bring more traffic to your website. 

 

Besides, here is some suggestions regarding the UX/UI of your website:

 

3. Banner

 

mageplazacs_0-1722245563003.png

 

The current banners are too general, you should use a high-quality, eye-catching hero banner with a clear value proposition and a strong call-to-action (CTA). Highlight any ongoing sales, new arrivals, or bestsellers. Below is a reference:

 

mageplazacs_1-1722245563131.png

 

4. Category menu

 

mageplazacs_2-1722245562688.png

 

You should create the category menu on the navigation bar. It effectively provides your customers what you offer/ what you sell more quickly.  The category menu helps your customers find the products they want more quickly, enhancing shopping experience and attracts customers to stay on the site longer. Please find the reference below:

 

mageplazacs_3-1722245562888.png

 

 

5. Search bar

 

mageplazacs_4-1722245562842.png

 

  • You should enhance the search by making larger product images, adding search by brand, search by collection to improve search bar
  • Below is a reference:

 

mageplazacs_5-1722245562938.png

 

5. Group products on homepage

 

mageplazacs_6-1722245563005.png

 

You should show group products such as: Best seller, Featured products to attract customers.  Here is a reference:

 

mageplazacs_7-1722245562971.png

 

6. You may also like

 

mageplazacs_8-1722245562954.png

  • You should add ATC, add to wishlist, quick view buttons and make discount label more noticeable to encourage customers to buy your products
  • Here is a reference:

 

mageplazacs_9-1722245563008.png

I hope some of my suggestions are helpful, feel free to give me any feedback.

 

Good luck!



Mageplaza | Top-Rated Shopify Agency | Trusted by 230,000+ worldwide merchants


If our suggestion works for you, please give it a Like or mark it as a Solution!


Should you have any questions or concerns, feel free to contact us via consultant@mageplaza.com

Platoria
Shopify Partner
13 1 6

 

Hey,
Marketing your store is challenging, especially with ads. Running ads effectively requires a lot of experimentation with different keywords, audiences, and ad formats. Besides experimenting with keywords, low sales might be due to a lack of reviews, which builds trust.


The problem generally is that with no sales, you can't get reviews. But wait - that's where you should try Platoria. Our app helps you gather real reviews for your product, provides star ratings, and generates an AI review summary. Check it out—we even offer a free plan.

- Platoria — Lacking Reviews? Display AI review summaries for products, even if they have ZERO reviews!
- Start with our Free Plan today