Re: Not able to access Help Center

Not able to access Help Center

CC210
Visitor
1 0 1

When accessing the Help Center from my store admin dashboard I get this error message:

 

You do not have permission to access this website

Your request was blocked.

 

Any idea what can be wrong ?

 

Obviously I'm not able to get in contact with support and there's no phone numbers...

Replies 3 (3)

Mart1
Visitor
2 0 2

I have the same issue! Did it open for you already?

web_01
Visitor
1 0 1

This just happened to me. I was in the middle of a support chat when it suddenly disappeared and the message came up.

After a few minutes, the page loads with my chat, like nothing ever happened.

 

rosiewb
Visitor
3 0 0

I was also in the middle of a support chat when it happened to me. can't get on through other browser or mobile app either.