Re: Not able to add products to basket / Keeps on loading

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Not able to add products to basket / Keeps on loading

pf2022
Excursionist
53 0 9

Hello,

 

We have a big problem. Since today or yesterday it is not possible to add a product to our basket? It keeps on loading Can anyone help us please. It should not be due to a third party app because thats uninstalled again...

 

www.portvinsflasken.dk

 

Skærmbillede 2022-08-30 kl. 16.57.46.png

Accepted Solution (1)

jazz-jay
Shopify Partner
96 14 17

This is an accepted solution.

Hi,

 

I just checked, indeed the add to cart keeps on loading. It's a JS issue, the cart html element is not available. Have you deactivated the cart-drawer or ajax cart or a setting concerning the cart section?

banned

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Replies 2 (2)

jazz-jay
Shopify Partner
96 14 17

This is an accepted solution.

Hi,

 

I just checked, indeed the add to cart keeps on loading. It's a JS issue, the cart html element is not available. Have you deactivated the cart-drawer or ajax cart or a setting concerning the cart section?

banned
pf2022
Excursionist
53 0 9

Not that we know of - i will look into it