Numbers next to "orders" button in admin will not go away

Solved
haydaw
Tourist
8 1 9

On my admin, when you are on the orders page, there is normally a small number to the right of the word "orders" that indicates how many open orders you have. I currently have 0 open orders, yet it still says "2". I have archived every order, I have marked every order as paid, and every single order is greyed out, yet this "2" is persistent. How do I get this to go away?

 

Screen Shot 2020-10-04 at 11.57.06 AM.png

Accepted Solution (1)

Accepted Solutions
haydaw
Tourist
8 1 9

This is an accepted solution.

I don't know how to delete this, or mark it solved, but it looks like I just needed to refresh the page. For some reason the number kept decreasing, but once it got to 2 I had to refresh the page to remove the numbers.

 

So this is solved.

View solution in original post

Replies 5 (5)
haydaw
Tourist
8 1 9

This is an accepted solution.

I don't know how to delete this, or mark it solved, but it looks like I just needed to refresh the page. For some reason the number kept decreasing, but once it got to 2 I had to refresh the page to remove the numbers.

 

So this is solved.

View solution in original post

jcastillo
New Member
3 0 0

I dont know what is the solution

thegreenlabels
New Member
1 0 1

I also have the same problem, I have a quite big number next to the "Order" section.

 I thought it corresponded to the number of orders marked as unfulfilled but in reality those are more in my shopify. Could you tell me what that number corresponds to and how to remove it?

ckirbyarlington
New Member
1 0 0

This solution did not work for me.