Online Store: Password Protection

Solved
bodywellness
New Member
3 0 1

Hello,

The password protection feature is enabled on my site, yet, when I access the site I'm able to see all pages.  This was not the case prior to today. I recently changed the email address and have been making other updates. What could have caused this?

 

Thanks in advance. 

Accepted Solution (1)

Accepted Solutions
Nia
Shopify Staff
179 15 24

This is an accepted solution.

Hi, @!

I'm glad you got it sorted! Feel free to reach out to our great community here for any other issues or contact our Shopify Support Team who are available 24/7.

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)
bodywellness
New Member
3 0 1

Please disregard. I was able to figure it out. Aside from changing the email address, I also changed the domain name. Although the system accepted the changes and I was able to keep the same password I was still able to get into the site. I changed the password and the site is once again protected! 

Nia
Shopify Staff
179 15 24

This is an accepted solution.

Hi, @!

I'm glad you got it sorted! Feel free to reach out to our great community here for any other issues or contact our Shopify Support Team who are available 24/7.

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post