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Hello,
The password protection feature is enabled on my site, yet, when I access the site I'm able to see all pages. This was not the case prior to today. I recently changed the email address and have been making other updates. What could have caused this?
Thanks in advance.
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This is an accepted solution.
Hi, @bodywellness!
I'm glad you got it sorted! Feel free to reach out to our great community here for any other issues or contact our Shopify Support Team who are available 24/7.
Nia | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
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Please disregard. I was able to figure it out. Aside from changing the email address, I also changed the domain name. Although the system accepted the changes and I was able to keep the same password I was still able to get into the site. I changed the password and the site is once again protected!
This is an accepted solution.
Hi, @bodywellness!
I'm glad you got it sorted! Feel free to reach out to our great community here for any other issues or contact our Shopify Support Team who are available 24/7.
Nia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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