Oops Something went wrong Unauthorized access When setting up Klaviyo

Oops Something went wrong Unauthorized access When setting up Klaviyo

Emiliordzq
Visitor
1 0 0

When Im setting up my Shopify Integration on klaviyo and hit update settings I get a Oops! Unauthorized access message, I cant find any shopify admin configurations that would stop me from integrating my store.

 

Do you know any solutions to this issue? Thanks!!Screenshot 2024-05-14 at 8.30.46 p.m..pngScreenshot 2024-05-14 at 8.30.46 p.m..png

Reply 1 (1)

Dirk
Shopify Staff
2428 258 546

Hey, @Emiliordzq

That does look strange. It looks like we'll need to access your account in order to isolate any potential causes. While we're not able to provide account-specific support via Community at this time, we'd be happy to continue assisting you through our available support channels. Please visit our help center and login for assistance.

Dirk | Social Care @ Shopify 
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