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Why can't I create a draft order without changing my plan?

Zemzun
Visitor
2 0 1

When i go to create a draft order, it tells me i have to change my plan and allow customers to check out and create orders, i make a customer sell the product and everything but when i click on pay and create order, it says i have to change plan to allow customers to check out and creatw orders, i tried asking for everyones help and was unsuccessful.... 

Accepted Solution (1)

Ollie
Shopify Staff
2329 454 397

This is an accepted solution.

Hey @Zemzun.

 

Thanks for reaching out.

 

Just to gather some additional context, did you happen to select a subscription plan to have your checkout enabled? In order to complete the checkout on your online store, you will need to select a subscription plan.

 

You can check to see your current plan by navigating to Settings > Plan.

 

Looking forward to your response.

Ollie | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 3 (3)

Ollie
Shopify Staff
2329 454 397

This is an accepted solution.

Hey @Zemzun.

 

Thanks for reaching out.

 

Just to gather some additional context, did you happen to select a subscription plan to have your checkout enabled? In order to complete the checkout on your online store, you will need to select a subscription plan.

 

You can check to see your current plan by navigating to Settings > Plan.

 

Looking forward to your response.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Zemzun
Visitor
2 0 1

Yes i bought the plan for a dollar and it works, thanks u were very helpful. 

Naitzam
Visitor
1 0 0

Hi Ollie! I’m new to this and not sure how to write a message of my ordeal. I purchased some items on a website you guys are connected with. I’ve called, it sends me straight to voicemail and emailed but no response. It’s called childrencomfyshoes.com. If you could please help me or give me some type of way to my concern I’d appreciate it.