OTP login on Shopify store - Issue with loading time delay

[Sam_trevor]

I want to set up OTP login on my store. I have tried using a few apps before to help me set this up. However, there is a lot of delay in the loading time for the OTP login, which is causing issues for customers trying to visit the store. Can anyone suggest a solution that will help me address this issue?

[prakashVt]

Hey @Sam_trevor  
I think most of the apps works fine. You can try this 
https://apps.shopify.com/cash-on-delivery-cod-order-confirmation
https://apps.shopify.com/login-with-phone-number
Let me know if you need a help to setup those. 

[miniOrange_inc]

Hello @Sam_trevor ,

I am from the miniOrange team. I understand that you are facing some issues related to OTP login on your store. One of the reasons you may be facing loading time issues could be compatibility issues between the app and your store theme, which can slow down the OTP login process. 

To address this, we are pleased to offer you our Login with OTP solution.

https://apps.shopify.com/2-factor-authentication-and-passwordless-login

The application is designed to integrate seamlessly with your store theme, which will prevent delays and improve your customers' login experience. In addition, the app includes features such as multi-method OTP delivery, a customizable OTP login interface, and comprehensive support to ensure a smooth setup. 

I hope this was a helpful solution to your query. 

[007ac]

@miniOrange_inc 

I tried and installed your 

 Login with OTP solution.

https://apps.shopify.com/2-factor-authentication-and-passwordless-login , but its not working with Dawn  theme. Everytime I try to enable the widgets I get this error . How can you solve this issue ?   

[miniOrange_inc]

Hello @007ac ,

Can you kindly disable the New Customer Account feature and enable the Legacy Account option in your Shopify store settings?

Once this change is made, please try enabling the OTP Login functionality again, and it should work seamlessly.

If you continue to face any issues, feel free to reach out to us for further assistance.