Packing Slip Text Update

New Member
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I need to update a few words on our packing slips. Currently we have a text portion on the bottom of our packing slips that states our return policy, but we recently updated our policy. I can't figure out how to change those few words. Can anyone help?

Reply 1 (1)
Shopify Staff
72 11 6

Hi there, @Briana88


Thanks for reaching out to the Community today with your question! 


It's an awesome idea to include some of your policy information on your packing slips! If you're looking to edit the information that appears on the packing slips, you'll want to follow these steps below: 


  • Login to your Shopify Admin
  • Go to 'Settings' and then 'Shipping and Delivery'
  • Scroll down until you find the section labelled 'Packing Slips' and click the 'Edit' button in the top right of this section

After those steps, you'll be on the page where you'll find the liquid editor for your packing slips. If you currently have policy information appearing there, it is likely that this information was added to your slips using this section so you'll just have to scroll down the editor, find the current policy info, and make the desired edits. 


Let me know if this information ends up being helpful! If you have any further questions, just reply and let me know. 

Imogen | Social Care @ Shopify 
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