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Page jumps to form in footer when page loads (horizon theme)

Page jumps to form in footer when page loads (horizon theme)

SDBdigital
Shopify Partner
92 0 18

Every time a page loads - it will jump down to the footer - meaning the user has to scroll back up.

https://lunamar.co.za

 

How do I stop this happening?

Replies 5 (5)

The_ScriptFlow
Trailblazer
201 17 26

Hey @SDBdigital,

Are you facing this issue for the home page or is there any specific page? Because I check on the home page and found that it's working well.

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AiTrillion
Shopify Partner
4265 250 754

Hi @SDBdigital ,

Can you please provide the link of the product or page where the issue is occuring. I have checked on Homepage, it is working smoothly and it dosen't directly jump to the bottom. It is working as it is.

Sachin D | Shopify Growth Expert @ AiTrillion

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SDBdigital
Shopify Partner
92 0 18

Hi all

@Jenny6 @AiTrillion @The_ScriptFlow 

 

I removed the phone number field from the form and that seemed to fix the issue.

 

Thanks for talking the time to check.

Jenny6
Excursionist
99 0 4

@SDBdigital Very welcome here and happy to know this issue has been fixed on your end.

 

Have a great day and appreciate for your cooperation meanwhile.

Jenny6
Excursionist
99 0 4

Hi @SDBdigital

 

I have tested several times on my end by accessing your store and I did not encounter the issue you mentioned. Please double-check if it still exists or not. Thank you.

 

If it still exists on your end, please clear browser cache or check under incognito mode page to see again, a kind reminder here.