Re: Page Reload Error on every shopify page

Solved

Page Reload Error on every shopify page

alifaiz1804
Shopify Partner
12 0 3

From past few days I'm facing this page whenever I try to open any forum of shopify like
Shopify community page
 
  My Store Page
and also App Page

Screenshot 2021-08-26 103929.png

 

Accepted Solution (1)

Summer
Shopify Staff
1420 324 256

This is an accepted solution.

Hey, @alifaiz1804! Welcome to Shopify Community!

The error message you're encountering can be brought about by several different causes. In most cases, it could be triggered by something on your device or your surrounding circumstances. To pinpoint the cause and attempt to fix the error, let's perform some troubleshooting steps. Please go through the steps below, then try to access the affected pages after each step, to see if any of these resolve the problem.

  • Clear the cookies and cache of your browser. After this, completely reboot the browser.
  • Try a different web browser, as well as an incognito window or private browsing window to rule out any browser issues.
  • When using incognito, if you are still experiencing the error, confirm you have disabled browser extensions as these can change how the pages look.
  • Ensure the web browser is up to date on the latest version.
  • Try another device, such as another computer or mobile phone.
  • Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
  • Try the Shopify Mobile app
  • Ensure you do not have any firewalls or pop-up blockers enabled on your device as these can interfere.

If none of the troubleshooting steps allow you to access the pages and the error message still appears, we’ll need to access your account in order to investigate this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Summer
Shopify Staff
1420 324 256

This is an accepted solution.

Hey, @alifaiz1804! Welcome to Shopify Community!

The error message you're encountering can be brought about by several different causes. In most cases, it could be triggered by something on your device or your surrounding circumstances. To pinpoint the cause and attempt to fix the error, let's perform some troubleshooting steps. Please go through the steps below, then try to access the affected pages after each step, to see if any of these resolve the problem.

  • Clear the cookies and cache of your browser. After this, completely reboot the browser.
  • Try a different web browser, as well as an incognito window or private browsing window to rule out any browser issues.
  • When using incognito, if you are still experiencing the error, confirm you have disabled browser extensions as these can change how the pages look.
  • Ensure the web browser is up to date on the latest version.
  • Try another device, such as another computer or mobile phone.
  • Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
  • Try the Shopify Mobile app
  • Ensure you do not have any firewalls or pop-up blockers enabled on your device as these can interfere.

If none of the troubleshooting steps allow you to access the pages and the error message still appears, we’ll need to access your account in order to investigate this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog