Payment gateway in my store

[Amelia0295]

My customers are having issues making payments in my store,how can I fix this?it keeps taking them back to product page 

[Victoria]

Hi, @Amelia0295.

Welcome to the Shopify Community, and thanks for posting your question.

Could you provide a bit more information on the following:

• Please share your website URL, so we can try to replicate the issue.
• What is the specific issue customers are having when attempting to check out on your store.
• What payment gateway are they selecting?
• Are you able to replicate this issue?
• Are there any error messages present?

I look forward to hearing back and learning more about the issue.