While we're not able to provide account-specific support via the Shopify Community at this time, I can see you have been in touch with our Trust & Safety team who handles payout related inquiries.
I would recommend reaching back out to them via email. Once they get to your inquiry, they will be able to provide further insight around that scheduled payout date and any possible causes of a delay.
If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog
why they are doing this they supposed to work on this matter and just payout my funds it supposed to be release as per given time frame there is no person who can help here whenever i try to reach you guys just says oh contact same email if they are not respond where i have to go you just mentally harassing..
at least they should respond, it seems no one intrested on this matter if you can help or can you guide what i can do on this matter if they not working.