Solved

payout status pending?

tsdesire
Excursionist
17 2 2

hi I have my payout set to every business day and it has been almost a month  and I still haven't received my money in my account

Accepted Solutions (3)

Ivy
Shopify Staff
1033 80 129

This is an accepted solution.

Hello, @tsdesire.

For this, you will need to reach out to live support, as this is the only secure way we can access your account. Our live support can be reached here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much! 

Ivy | Social Care @ Shopify


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View solution in original post

tsdesire
Excursionist
17 2 2

This is an accepted solution.

tsdesire
Excursionist
17 2 2

This is an accepted solution.

Thanx for the reply very fast way.

View solution in original post

Replies 4 (4)

Ivy
Shopify Staff
1033 80 129

This is an accepted solution.

Hello, @tsdesire.

For this, you will need to reach out to live support, as this is the only secure way we can access your account. Our live support can be reached here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much! 

Ivy | Social Care @ Shopify


Out Of Office

-Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog



tsdesire
Excursionist
17 2 2

This is an accepted solution.

okay no issue 

tsdesire
Excursionist
17 2 2

This is an accepted solution.

Thanx for the reply very fast way.

amanullahjafar9
Visitor
1 0 0

Hello sir my order was placed on 12th november now it's been almost 20 days but still my payout is pending pls someone clear me how long my order will get full its status is still pending If I have to give any documents then also confirm me