Payouts from Shopify Payments are on hold

[alihassan2006]

Payouts from Shopify Payments are on hold

Your account activity shows a recent increase in chargebacks or disputes. An email with more details was sent to the account owner.

please someaone tell me how i can resolve this 

i have alraddy fulfillied the products

[alihassan2006]

##- can u please tell me how u resolved this?##

[Sami202002]

They did the same thing to my account and didn't provide any explanation. I didn't receive any email from them. They're holding $5k of my money and it's almost black friday. Reached out to their chat support 5 times in the last two weeks and all they say is "We have escalated your case, our internal team will review it and get back to you". ABSOLUTELY USELESS. Did they at least send you the "email" as they claimed in the notice ?

[dioraessence]

Same issue here, no explanation. How much did they hold? How did you solve this?

[walidss]

Please when did they give you your money back 

[walidss]

Please when did they give you your money back 

[walidss]

When did you got your money back

[Skipper3212]

Did you get it resolved?