PayPal locked

BryzTrak
Tourist
9 0 1

Hi, i just recieved my first ever order on shopify, I have set up a paypal account and recieved my money but paypal has locked them, and it says that they have to review information about me and my store, is it normal? Will i get my money back? And next time can i get my money directly to my bank acoount instead of paypal?

Replies 3 (3)

run2promotion
Shopify Partner
3 0 1

Hi BryzTrak, Generally paypal hold money when suddenly your paypal account get money from different sources or get money after long time duration. it is normal, you have to just verify yourself & submit related documents. once they verified then they release your money to your bank account. i hope this will help you. feel free to ask more if there is any other query.

Regards
Karan Paswan

Run2promotion
BryzTrak
Tourist
9 0 1

how do i ''verify'' myself?

run2promotion
Shopify Partner
3 0 1

Login your paypal account or check your mail id that registered with paypal account, you must be received a mail regarding it. process from there. if not received connect with paypal support team.

Run2promotion