People not going past the frontstore and no sales

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People not going past the frontstore and no sales

Rhys
Visitor
2 0 0

My store has almost 700 sessions,  receiving about 100+ customers sessions a day but only 6-7 people has added to cart and no one has checked out yet. I need help on this as it has made me a little demoralised waking up and seeing no sales at all. If the user's trust is all I need to convince them to buy, what can I do to get more if no one is buying and putting reviews? Please give your opinions on how I can make this better.

 

My store is here:
www.streetloom.com

Accepted Solution (1)

heddykhalifa
Shopify Partner
236 18 53

This is an accepted solution.

Hey Rhys,

Heddy from Gameball: Loyalty Program & VIP here!

It’s tough when you’re getting traffic but no sales. To build trust, start by adding social proof like testimonials or user-generated content, even without reviews yet. You can use Gameball to offer incentives for customers to leave reviews or share on social media. Additionally, reward customers for making their first purchase to encourage them to take that first step. Clearly showcasing security badges and offering a simple checkout process will also help build confidence.

Let me know if you need more suggestions!

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Replies 3 (3)

heddykhalifa
Shopify Partner
236 18 53

This is an accepted solution.

Hey Rhys,

Heddy from Gameball: Loyalty Program & VIP here!

It’s tough when you’re getting traffic but no sales. To build trust, start by adding social proof like testimonials or user-generated content, even without reviews yet. You can use Gameball to offer incentives for customers to leave reviews or share on social media. Additionally, reward customers for making their first purchase to encourage them to take that first step. Clearly showcasing security badges and offering a simple checkout process will also help build confidence.

Let me know if you need more suggestions!

Rhys
Visitor
2 0 0

So is the trust the main thing here? Or is there something wrong with my store page that does not interest users? Or is it the prices/offers?

heddykhalifa
Shopify Partner
236 18 53

I can't say for certain - It could be a mix of factors. Trust is definitely a big issue—if customers don't feel confident, they won't proceed. However, the way your store is presented might also be playing a role. Look at the design, ease of navigation, and whether your prices or offers stand out compared to competitors.