PHOTOS NOT DISPLAYING CORRECTLY

[MACSTER11]

PHOTOS NOT DISPLAYING CORRECTLY. I HAVE ENTERED THE URL OF EACH PHOTO INTO THE CSV FILE DOWNLOADED FROM SHOPIFY.

 

[Dan-From-Ryviu]

Hi @MACSTER11 

Could you share your store URL? 

[MACSTER11]

Yup, its 

https://volcanicvinyl.co.nz/?srsltid=AfmBOorXLzH25Nom_8WEKkcCljhMw0qPVEjYHTEr8KsD46aoOxGKy0Nw

[ProtoMan44]

@MACSTER11 Hey, thanks for posting here.
 can you please share the link to inspect it, thanks.

[MACSTER11]

Yup, its 

https://volcanicvinyl.co.nz/?srsltid=AfmBOorXLzH25Nom_8WEKkcCljhMw0qPVEjYHTEr8KsD46aoOxGKy0Nw

[ProtoMan44]

@MACSTER11 have you checked the theme customizer settings?

[MACSTER11]

No, what should they be set too, please?

[MACSTER11]

And where would I find the Theme customizer settings on the store?

[Sweans]

Hi @MACSTER11 ,

Here are some steps to troubleshoot and resolve the issue:

Re-upload the CSV File:

After verifying and correcting the URLs,
re-upload the CSV file to Shopify.

Go to Products > Import and choose your updated CSV file.
Check Image Visibility:

After uploading,
check if the images are displaying correctly on the product pages.
Clear Cache:

Sometimes, clearing your browser cache can resolve display issues.
Check Theme Customizations:

Ensure that there are no customizations in your theme that might be affecting the display of images.

Please share your website URL so I can check it and help solve the problem

If you need further assistance, feel free to reach out!
I hope this helps! If it does, please like it and mark it as a solution!

Regards,
Sweans

[jelisjack4]

Have you checked if the photo URLs in the CSV are correctly formatted and business 2 sky accessible. Sometimes small errors in the URL can cause display issues.