All things Shopify and commerce
When I am on my collections page and want to change the main photos from our old collection to our new one. It only changes two out of the four when I go and look on the website (impact theme) i have tried deleting, refreshing and readding the photos multiple times and it is the same two that wont switch. The red white and black are supposed to be the new ones.
@nobadshop make sure the images are not a setting in the specific sections in the theme editor, or that you haven't previously customized the theme.
Also check for browser cache by hard refreshing the page with ctrl+shift+r (chrome browsers) , or a private browsing mode, or different device/browser all together.
For server caches sometimes it's a matter of waiting for updates to propagate fresh data.
Contact paull.newton+shopifyforum@gmail.com for the solutions you need
Save time & money ,Ask Questions The Smart Way
Problem Solved? ✔Accept and Like solutions to help future merchants
Answers powered by coffee Thank Paul with a ☕ Coffee for more answers or donate to eff.org
Sorry Are you able to take a look from your end?
These are community forums I am a shopify partner not support staff.
For support contact shopify directly https://help.shopify.com/en/messages
Merchants that need paid debugging sessions can contact me for services.
Contact info in forum signature.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.
Contact paull.newton+shopifyforum@gmail.com for the solutions you need
Save time & money ,Ask Questions The Smart Way
Problem Solved? ✔Accept and Like solutions to help future merchants
Answers powered by coffee Thank Paul with a ☕ Coffee for more answers or donate to eff.org
Discover how to increase customer engagement on your store with articles from Shopify A...
By Jacqui Apr 23, 2025Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025