Solved

Physical and digital products, sell separately, when one market can buy both and second only digital

MonikaK
Excursionist
33 2 5

Hi everyone! I sell physical products and digital products. Physical I sent only in Europe and digital I want that can be purchased by everyone. How Can I do this? Now My second market shows as inactive and only European countries can make purchases. Can you explain me how do this correctly?

 

Thanks! Monika

Accepted Solution (1)
arunme
Shopify Partner
41 8 13

This is an accepted solution.

you can go to your second market> Products and pricing  and exclude which product you don't want to sell in that market, that's it you are good to go Screenshot 2023-11-07 at 12.37.38 PM.png

If helpful please Like and Accept Solution.
Ask Me anything related to E-commerce or Shopify Let's connect Linkedin

View solution in original post

Replies 6 (6)

arunme
Shopify Partner
41 8 13

Hi @MonikaK most probably you might missing to add shipping rate for your second market and that might be the reason, Open your second market and click on inactive and check why you are not able to make it active 

Screenshot 2023-11-07 at 12.04.15 AM.png

If helpful please Like and Accept Solution.
Ask Me anything related to E-commerce or Shopify Let's connect Linkedin
MonikaK
Excursionist
33 2 5

Hi @arunme thank you for your reply. Yes, there are not shipping rates because I do not sell physical goods to Africa, but want sell there only digital goods. How fixed it?

arunme
Shopify Partner
41 8 13

Hi @MonikaK even you are not selling any physical product to second market still you need to  create shipping rate(maybe free shipping) which will not hurt and it will solve the issue, as you don't have to do shipping for digital product , does is make sense 

If helpful please Like and Accept Solution.
Ask Me anything related to E-commerce or Shopify Let's connect Linkedin
MonikaK
Excursionist
33 2 5

@arunme Does make sense. But if there someone will be able to purchase also physical product? Is there any idea to do not allow other markets than Europe buy physical products?

arunme
Shopify Partner
41 8 13

This is an accepted solution.

you can go to your second market> Products and pricing  and exclude which product you don't want to sell in that market, that's it you are good to go Screenshot 2023-11-07 at 12.37.38 PM.png

If helpful please Like and Accept Solution.
Ask Me anything related to E-commerce or Shopify Let's connect Linkedin
MonikaK
Excursionist
33 2 5

@arunme Thank you so much! I works!