Plan didn't get cancelled

pushpas68
Visitor
1 0 0

Hello,

 

I did deactivate my store after my trail period, but I still keep getting the emails about payment and payments are shown on my bank statement that an attempt was made to charge. 

 

Please help in completion of deactivation and stop trying to charge my bank account. Thanks!

 

Regards,

Pushpa

Reply 1 (1)

priyavinsinfo
Shopify Partner
60 20 17