Please help! 'Something went wrong'

TristanNothling
Shopify Partner
2 0 0

There was a problem loading this website

Try refreshing the page.

If the site still doesn't load, please try again in a few minutes.

 

Please can someone help from Shopify.

I've just gone live with a client of mine, today. Everything was going so well, but now for some users they are seeing the below message.

I've cleared the cache, cookies, gone on Incognito, my girlfriends phone is doing the same thing.

This is extremly unhelpful for my business and my client.

Please can someone be in touch to verify what the heck is going on?
The URL is acousticbacksandtracks.com

Please and thank you for any assistance. 

Screenshot 2023-10-06 at 10.56.56.png

Replies 3 (3)
makkaomakka
Shopify Partner
875 172 183

Hi @TristanNothling,

 

This must be an issue on shopify's end. The website is working fine for me.

makkaomakka_0-1696587810393.png

 

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TristanNothling
Shopify Partner
2 0 0

Thanks for confirming. All seems to be well now. Perhaps a DNS conflict for a few hours.

makkaomakka
Shopify Partner
875 172 183

Great to hear that the issue is resolved. If you encounter any further challenges or have questions, feel free to reach out to me anytime. I'm here to help!

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Buy me a coffee


For quick response - Message Me


Increase Xmas sales with BOGO+ Easy Free Gift Upsell. Get 30% OFF for 3 months with code "BFWIZZ30".