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Popup that can't be removed!

Solved
ConcreteLab
Tourist
4 0 1

Hi expert peeps.

 

I recently installed the Poppy Popups  App and used it for a newsletter discount. I wasn't happy with it so uninstalled it or so I thought.

The popup still persists despite the app not being in the app list. I have reinstalled Poppy to see if that would assist rectifying the problem, but the new instance of the app has no trace of the original popup.

I can see the poppy code in the source code using Chrome Developer tools but haven't managed to track it down in the liquid code. Its on the front page of the website.

Any assistance, thoughts or ideas are very welcomed. 

Thanks!

Accepted Solution (1)

Accepted Solutions
oscprofessional
Shopify Partner
12177 1887 2424

This is an accepted solution.

Hello 

Take backup of your theme and search that code on which file it present.

If found remove that code from that file.

Please Like and Accept Solution. Free website audit to grow your business Chat on WhatsApp | Email: pallavi@oscprofessionals.com | Skype : oscprofessionals-87 | Hire us | Expert Site Speed Optimization | Performance Site Audit | Shopify Private App | Custom Theme Development & Modifications any Shopify Theme | Shopify SEO | Digital Marketing

View solution in original post

Replies 3 (3)
oscprofessional
Shopify Partner
12177 1887 2424

Hello ,
Please share your site url.
So that i can check and provide you exact solution here.

Please Like and Accept Solution. Free website audit to grow your business Chat on WhatsApp | Email: pallavi@oscprofessionals.com | Skype : oscprofessionals-87 | Hire us | Expert Site Speed Optimization | Performance Site Audit | Shopify Private App | Custom Theme Development & Modifications any Shopify Theme | Shopify SEO | Digital Marketing
ConcreteLab
Tourist
4 0 1

Hi OSC,

 

The web address is www.concretelab.co.uk

 

Thank you !

oscprofessional
Shopify Partner
12177 1887 2424

This is an accepted solution.

Hello 

Take backup of your theme and search that code on which file it present.

If found remove that code from that file.

Please Like and Accept Solution. Free website audit to grow your business Chat on WhatsApp | Email: pallavi@oscprofessionals.com | Skype : oscprofessionals-87 | Hire us | Expert Site Speed Optimization | Performance Site Audit | Shopify Private App | Custom Theme Development & Modifications any Shopify Theme | Shopify SEO | Digital Marketing