POS Pro Cost vs Onlline

[Magasha]

Hi there

we are a small business out of South Africa and we subscribed to shopify on the POS pro option only to find out that we are later going to be charged for the online version and POS pro is a separate charge. Why cant this be a single product ? My view is that either POS or online must the extension of one another.

POS pro is even more expensive alone without the online platform. If there is one reason i will reconsider Shopify is this one. POS is supposed to be the extension of the online platform OR else let POS Pro be able to function independently of the online platform. 

Let it be our choice as to what we want, another business just needs the online platform, another just need POS and another needs both( However you cannot charge them separately , let POS be the extension of the online platform in such a case.)

[Quan-TrueProfit]

Hi @Magasha  – really appreciate you sharing this.

We totally understand where you’re coming from. Pricing structures - especially around essential tools like POS and online platforms - can sometimes feel confusing or frustrating, especially for small businesses trying to keep things lean.

While we can’t speak on Shopify’s product or pricing decisions directly, our best advice is to always keep your tool costs and subscriptions clearly tracked and transparent. That way, you get a clearer view of how these fees impact your margins and can make informed decisions to adjust accordingly.

If you have more questions around how to manage or track these costs better, feel free to follow up - We’re happy to share our expertise where we can!

[Magasha]

We are a small business , looking to grow . We suncribed to shopify because it offered easy integration between POS and Online with central Inventory management. The only Problem is the cost of POS Pro separately on top of the online platform.