All things Shopify and commerce
Hello, does a representative from shopify ever contact people by telephone claiming they are here to help you get better results from sale etc ? I had a call few days ago claiming to be shopify, asking for my email address & they were foreign from Pakistan sounding ! Is this bogus ? Thank, regards Lorraine
Good for you for listening your gut on this. Generally, you should see multiple forms of contact, including an email follow-up if we were to connect with you officially.
If you happen to have any contact information for this person that called you, like email address or phone number from your call history, I would ask that you forward those details to our security team: security@shopify.com or reach out to our authenticated support chat via our Help Center for additional information.
Shay | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Portrait of Stephen positioned next to an image of planet Earth, with the Stephen's World ...
By JasonH Mar 18, 2024Digital marketers and app developers have tracked activity in apps and websites for yea...
By Ollie Mar 13, 2024February was an exciting month with Shopify Editions, informative webinars, and more! F...
By JasonH Mar 7, 2024