Possible scam

Zebbjvk
Visitor
3 0 0

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I recently received this email about my store performance and I’m not sure if it is real or not. I replied to the first email asking what issues needed to be resolved and then I got a second email of issues and then a link to chat with someone on telegram app. Is this legit? 

Replies 4 (4)

Dawood_Mirza_
Explorer
113 16 25

Hi @Zebbjvk,

Shopify doesn't send these emails generally, This might be some fraudulent activity avoid such things.
And since you mention "I got a second email of issues and then a link to chat with someone on telegram app."
Don't click on any such links.

BR 

Dawood Mirza

Want to work with me - dawoodmirzabusiness@gmail.com
Don't forget to like and mark it as Solution if it was helpful to you.
Zebbjvk
Visitor
3 0 0

Thank you! 

PageFly-Theodor
Shopify Partner
630 79 94

Hi @Zebbjvk ,
This is Theodore from PageFly - Shopify Page Builder App.

The email about store performance is likely a scam. Here's why:

  • Shopify uses *@shopify.com emails and avoids Telegram chats.
  • Legit emails wouldn't be vague and pushy.

Don't click links!

  • Forward the email to Shopify security ([email address removed]).
  • Mark it as spam.
  • Check your Shopify admin panel for real notifications.

 


Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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Zebbjvk
Visitor
3 0 0

Thank you!