Solved

Potential email phishing posing as risk operations team

Printsbykitchen
Visitor
1 0 1

Believe this is a phishing email - not sure how to report this to shopify. But I got this a few days ago & I am from tech so I didn't click any links from the email, but I am just posting this here to see if by chance it is real? I don't think it is! Hopefully this helps someone else!

 

Email sent fromCaroline Fosnot <service@plusspecialistsauth.com>

Email is shown in the photo: 

fake risk email.PNG

Alexandra Kitchen
Prints by Kitchen
Printsbykitchen.com | @printsbykitchen
Accepted Solution (1)

Nick_Marketing
Shopify Partner
1487 336 462

This is an accepted solution.

Hi @Printsbykitchen 

 

Please forward any phishing messages that you receive to Shopify's safety inbox at safety@shopify.com.
Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).

View solution in original post

Replies 2 (2)

Nick_Marketing
Shopify Partner
1487 336 462

This is an accepted solution.

Hi @Printsbykitchen 

 

Please forward any phishing messages that you receive to Shopify's safety inbox at safety@shopify.com.
Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).

Elias
Shopify Staff
2771 274 483

Hey, @Printsbykitchen.

 

Thank you for reaching out and bringing this to our attention!

 

Looking at the screenshot, it does appear to be a phishing email based on the sender's email address. As @Nick_Marketing has suggested, please forward a copy of the email along with the original headers to 'safety@shopify.com'. 

 

If you need help with forwarding the email with the headers, here are a couple of step-by-step guides:

 

Google/Gmail - Trace an email with its full headers

All Others - How to Get Email Headers

 

If you have any other questions on this topic, don't hesitate to let me know! Thanks again!

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog