Potential Lawsuit, Police Reports and Shopify

[Adrian2344]

Hello,

In short, the Shopify Merchant Trust Team closed my account and has been vague ever since, on the 19th of December my account got closed and payouts were suspended.

I have tried to request data such as customer emails to inform the customers which I don't have the emails of to prevent further police reports and messages from lawyers but nothing has happened since.

My ticket is open since that day and no response from the "Shopify Merchant Trust Team" at all, it's absolutely insane that I have to wait over a month, even for a simple thing like customer emails..

I have already received a letter from a lawyer and some police reports because customers think they have been scammed, I have explained how important it is to get clear information about what's happening now since Shopify shut my store down without thinking of the open orders (€3.2K In Revenue) that has yet to be paid out.

I'm ready to go to a lawyer but I'm here to see what anyone else thinks.

Shopify Live Support hasn't helped either other then telling me that they're working "really hard on it"

Don't ever use Shopify everyone!

[iamAndor]

I have had nothing but problems trying to set up a store through the Ecom

[iamAndor]

In the past, setting up an on-line store took and still takes time, but not as  long as before, Shopify.  People had to do all of their own studying and or research.  For most people, it didn't happen at all once and for the rest, it didn't happen over night, except for a very few, but it is still possible to make a living.

[iamAndor]

They did offer to set up another store, but I have a niche and I want full ownership.  I have some coding background, so I did it myself, on Shopify.

[Binginwarry]

I have the same problem... I will call the RCMP fraud division to let them know the abuse of power and the fact that after closing my store , they also keep my money payout for 120 days.  DO NOT DO BUSINESS WITH SHOPIFY. NO PHONE NUMBER...NO NOTHING.

[huishasd]

I also want to add the same feature in my shoplifty store. Can you guide me recording this I don't want to use any app or plugin due to site load speed.

[Autographs4sale]

I wonder if Shopify stockholders are aware that Shopify legal’s main task is busy converting Shopify customers and subscribers into customers of their competitors and potential plaintiffs in a clasa action lawsuit.