Pricing not showing on certain products?

[Plumblikeaking]

Hi,

I have an issue where products from a certain brand are not showing their price in different collections?

As you can see from the screen shots, it appears to be only affecting ADEY products?

Any fixes for this please?

[Haptech]

Hi Plumblikeaking

It seems there is an error on the 3rd side displaying prices. Please give me the url 

[Plumblikeaking]

Hi, thanks for your reply.

https://plumblikeaking.co.uk/collections/scale-reducers

This is just one of the URLs affected.

But should be able to fix the others with the same solution?

[Haptech]

Hi

It seems the script from the app you are using https://apps.shopify.com/enhance-vat-dual-pricing

To check if the app is at fault, you can turn off the app extension in the theme

[Plumblikeaking]

I've turned it off and the prices are now showing, however , the issue didn't affect the other products, just the ones from ADEY? 

It's important for us to show both prices, including vat and excluding vat. 

Is there a fix? Or do I need to wait for the app provider to reply?

[Haptech]

I guess this is because the app has not covered all cases, you should contact the app's dev for resolution 

[JasmeetVT14313]

Hi @Plumblikeaking 
It seems the script from the app you are using https://apps.shopify.com/enhance-vat-dual-pricing on your store is causing the issue as the app hides the default prices and based on your conditions the prices would appear.

You can try reaching out to the app support to fix the issue for you.

If you require further help, please don’t hesitate to reach out via DM.
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[Plumblikeaking]

Thanks for your reply.

I have emailed the app provider, so fingers crossed they come back with a solution.