Printify Sold Out Bug

[SleeperDeals]

I was publishing products from my printify to my shopify perfectly fine until they just started saying they were sold out but on printify it would say its been published and all in stock but on shopify it will say sold out? can anyone help?

[JuneN]

Hi @SleeperDeals  

Many people have been experiencing this error recently, suggesting a potential integration issue between Shopify and Printify.
The temporary solution I've found requires adjusting the product's "stocked at" setting. First, I remove Printify,  save the changes and refresh the product page. Once the item shows as in stock, I revert the "stocked at" setting back to Printify.
I hope the information provided proves useful to you

[SOC]

i dont see the option "stocked at" where do i find this? 

[SleeperDeals]

Well with printify its not tracked at any location for me? 

[SleeperDeals]

this is what it looks like

[AndrewHales]

Also having the same issue. Help! Created 4 products the exact same way through Printify, 2 are working fine and the other two are saying sold out. Two of the products in question were both t-shirts with almost the exact same design, one worked, one didn't? What am I missing?

[npdesigns561]

I am having the same issue - have been in contact w Shopify and w Printify - its a Printify issue and THE HAVE ZERO live help additionally all email communication keeps coming back it wont be in a timely manner and its an issue on their end - I wish I never listed all my products with them and went w Gelato or Printful - Printify is AWFUL!

[fergerdave]

ive been waiting for 2 days with supports help my first one is active with no issues and all my other listings are saying sold out when connecting to live suppport i was greeted with " are you sure your seeing "sold out" thats only on your end; did you set your store up correctly? when asking for more help twas disconnected

[npdesigns561]

Im now looking into other POD companies to switch to because this is an issue that clearly is effecting so many people and paying for a level of service through Printify and zero live help or solutions and stopping shop owners from selling products is ridiculous. This was my last response I received from them

[fergerdave]

ive been looking into the same its just annoying to switch everything over after spending so much time getting it set up. they let every user down with little to no care. they ruined if not destroyed multiple buisnesses and yet they have no real nor active support.

[Bertbrussen]

It wasn't just the Printify app, for me after i deleted the Prinfull-app it worked again