Printify Sold Out Bug

SleeperDeals
Tourist
4 0 1

I was publishing products from my printify to my shopify perfectly fine until they just started saying they were sold out but on printify it would say its been published and all in stock but on shopify it will say sold out? can anyone help?

Replies 9 (9)

JuneN
Shopify Partner
97 4 31

 

Hi @SleeperDeals  

Many people have been experiencing this error recently, suggesting a potential integration issue between Shopify and Printify.
The temporary solution I've found requires adjusting the product's "stocked at" setting. First, I remove Printify,  save the changes and refresh the product page. Once the item shows as in stock, I revert the "stocked at" setting back to Printify.
I hope the information provided proves useful to you



If you find my suggestion helpful, please give it a like or mark it as a solution!
And discover more approaches to:
Streamline invoicing process Boost sales with labels & badges Add social proofs & create FOMO
Or get valuable updates and private deals regarding Shopify here.
SOC
Visitor
1 0 0

i dont see the option "stocked at" where do i find this? 

SleeperDeals
Tourist
4 0 1

Well with printify its not tracked at any location for me? 

SleeperDeals
Tourist
4 0 1

this is what it looks likePrintify Drop Shipping Print on Demand for Ecommerce - Opera 6_9_2024 10_22_35 AM.pngPrintify Drop Shipping Print on Demand for Ecommerce - Opera 6_9_2024 10_21_12 AM.pngAYEALIENOG's _Go For Broke_ Hoodie (AOP) – Sleeper Deals - Opera 6_9_2024 10_24_25 AM.png

AndrewHales
Visitor
1 0 0

Also having the same issue. Help! Created 4 products the exact same way through Printify, 2 are working fine and the other two are saying sold out. Two of the products in question were both t-shirts with almost the exact same design, one worked, one didn't? What am I missing?

npdesigns561
Visitor
2 0 2

I am having the same issue - have been in contact w Shopify and w Printify - its a Printify issue and THE HAVE ZERO live help additionally all email communication keeps coming back it wont be in a timely manner and its an issue on their end - I wish I never listed all my products with them and went w Gelato or Printful - Printify is AWFUL!

 

fergerdave
Visitor
2 0 0

ive been waiting for 2 days with supports help my first one is active with no issues and all my other listings are saying sold out when connecting to live suppport i was greeted with " are you sure your seeing "sold out" thats only on your end; did you set your store up correctly? when asking for more help twas disconnected

npdesigns561
Visitor
2 0 2

Im now looking into other POD companies to switch to because this is an issue that clearly is effecting so many people and paying for a level of service through Printify and zero live help or solutions and stopping shop owners from selling products is ridiculous. This was my last response I received from them

fergerdave
Visitor
2 0 0

ive been looking into the same its just annoying to switch everything over after spending so much time getting it set up. they let every user down with little to no care. they ruined if not destroyed multiple buisnesses and yet they have no real nor active support.