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Problem to connecting to a external domain

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I want to connect an external domain to my Shopify page. I check this tutorial: 

The problem is that my domain was register with another Shopify Store. And I have this message: 

This domain is currently managed by a different shop.
You may contact support to transfer the domain to this shop, and initiate the transfer afterwards.
But there is not online support from Shopify... how can I contact support to do this?

Can you help me please?


Reply 1 (1)
Shopify Staff
Shopify Staff
1479 152 273

Hi @OlegSIAP,

Thanks for reaching out about this. As it says on that page:


 In the interest of improving the user experience for merchants using our platform, we updated the Store Admin to include the "Domains" section in Settings. So simply navigate to Settings > Domains in your store admin and then follow the instructions as outlined in that guide.

Let me know if you have any other questions!

Andrew | Social Care @ Shopify 
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