Problem with Credit/Debit Card by PayPal

Problem with Credit/Debit Card by PayPal

EyesonpeaK
Visitor
3 0 0

When I add the Credit/Debit Card by PayPal payment gateway, I run into issues when trying to complete the payment. The payment method is added, but when I select it and try to enter the card details, the option to do so doesn't always appear. Sometimes it does, but even after entering the card information, the payment doesn't go through. If I only use PayPal, everything works fine. However, I can't find any payment gateway that allows credit or debit card payments without issues.

Replies 2 (2)

MireilleHG
Visitor
1 0 1

We are experiencing a similar problem. No credit or debit card payments are being processed via our Shopify website, but customers can still checkout successfully using PayPal.

EyesonpeaK
Visitor
3 0 0

where is your shopify website situated? which payment gateway are you guys using?