product color buttons grayed out

[dog-s]

On my product page, the color buttons are grayed out. Shopify support said that my code needs corrected. The colors are identified under the buttons but the buttons themselves are gray.

How do I get the product buttons to show the colors correctly?

[BSS-TekLabs]

Hello @dog-s 
Our team is ready to help you.
Please share your website address and access password (if necessary) so that we can check and assist you.

[dog-s]

I'm sorry. I don't feel confortable granting access to my store. Can you provide any other assistance without that?

[BSS-TekLabs]

I just need the link to your site to check, not access.

[StudyStickers]

Hi Dog-S,

You can set your store to private when you don't want anyone to be able to view it yet. You can then password protect it. People you give the password store are just able to view your site online. That is what BSS is asking for here.

Its unlikely anyone can give you any assistance unless we can at least look at the store to see the issue you're having.

[Made4uo-Ribe]

Hi @dog-s 

Would you mind sharing your store URL? Or you can always Pm me. Thanks! 

[ZestardTech]

Hello There,

Please share your store URL and password.
So that I will check and let you know the exact solution here.