Product disappearing from cart when page refreshed

[meenakshi2vedi]

On our website www.travobro.com (shopify basic plan). When customers add the products to cart and refresh the page or navigate to any other page, the products added in the existing cart get removed. Please help how to resolve this. 

[meenakshi2vedi]

Checked apps, nothing is happening

[meenakshi2vedi]

Yes, please connect with us at Whatsapp +91 8800100956, will share the one time code and other details required, with you. This is really pressing and urgent for us. Alternatively mail us at travobros@gmail.com