product images on Facebook are cut off

JeanneM13
Explorer
70 2 4

 

What can I do to fix the product images that show up on Facebook? They get cut off. 

 

product images on Facebook are cut off

 

https://www.facebook.com/CosmicSerenityShop/

 

Thank you!

 

Jeanne

Jeanne Melanson
Cosmic Serenity Shop
Replies 6 (6)

Vortifytech
Shopify Partner
51 8 9

Which image is cutting off ?
Is there any issue on Shopify store ?

Or on facebook ?

 

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JeanneM13
Explorer
70 2 4

Just about all the images posted on Facebook are cut off at the top. My Shopify images are okay, as far as I know.

Jeanne Melanson
Cosmic Serenity Shop
Vortifytech
Shopify Partner
51 8 9

Hi @JeanneM13 !
Listen now!
Actually when we post on Facebook regarding our store or website, that actually detects just images randomly from the website and post them there on Facebook, You need to optimize images as small size on website but i think this is not a right and good thing to disturb website images. You need to use separate images for facebook or for other social medias, 

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JeanneM13
Explorer
70 2 4

Hello,

 

Thank you for this advice. 

 

You said, "You need to use separate images for facebook or for other social medias."

 

How do I go about using separated images for FB?

 

Jeanne

Jeanne Melanson
Cosmic Serenity Shop
Vortifytech
Shopify Partner
51 8 9

Yes Miss @JeanneM13 !
You need to optimize you image separately for the social medias. 

Do you need Shopify experts?Get in touch on WhatsApp
Expertise in (Theme Development | Customization | Modifications | Bug Fixing and much more )
Blending Your Coffee advice with My Code, a Perfect Mix!
Transforming Your Shopify Aspirations into Reality – Join the Conversation and Craft Together Visit our site
JeanneM13
Explorer
70 2 4

You said, "You need to optimize you image separately for the social medias."

 

Please tell me how to do this.

 

Jeanne Melanson

 

Jeanne Melanson
Cosmic Serenity Shop