Product Import Failure No error message

mikemseo
Visitor
2 0 0

I exported our product list so I could update product tags to help with tagging products to new collections pages that we are creating. I updated the necessary products and am attempting to re-import the spreadsheet. I select the checkbox to replace data on handles that are the same and click import. It spins like it's going to work then it just stops, the button is greyed out, and it looks like I never selected the file to import.

 

No error message is given so I have no idea what to troubleshoot. It is a relatively large spreadsheet but I have imported larger with no issues. Please help. I need to get this project done.

Replies 3 (3)

Zqdo
Shopify Partner
803 32 62

What browser are you using? Try uploading the products on a different browser and see if that helps.

banned
mikemseo
Visitor
2 0 0

Thanks for the suggestion. I have tried the import in both Chrome and FF with no luck. It acts the same way. Import fails without an error message.

Zqdo
Shopify Partner
803 32 62

How large is the spreadsheet that you are trying to upload?

banned