Product media selection

Product media selection

FyRo
Shopify Partner
9 0 4

Hello,
I've been wondering why the product media selection is different from one store to another. For some stores, I can select an existing image while I can't on thers, see examples below : 
Screenshot from 2024-05-08 16-28-48.pngScreenshot from 2024-05-08 16-28-34.png

Reply 1 (1)

SealSubs-Roan
Astronaut
823 65 76

Hi @FyRo !

 

This is most likely due to Shopify updates. Shopify constantly updates and improve their platform so changes from product media selection interface might be of the platform's updates leading to, differences to experience between stores. If you want to make sure if this has nothing to do with any other reasons, I highly advise you to reach out to Shopify support so they can further explain these changes. 

Roan
Please let me know if it works by marking it as a solution!
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