Product review app

Solved
Scalecraft
New Member
6 0 0

Anyone else having issues with the Product Review app not working today?

Accepted Solution (1)
Elias
Shopify Staff
Shopify Staff
2615 260 451

This is an accepted solution.

Hey, @Scalecraft.

 

Thank you for reaching out and bringing this to our attention.

 

There are some errors with Product Reviews at the moment. Our developers are aware of the issue and working on a fix for this. However, it's important to note that the Product Reviews app has been delisted and will be sunset by the end of January 2024. Once the issue has been resolved, we'd recommend exporting the reviews so that you can import them to another app. If you'd like some suggested alternatives, then feel free to check out the following:

 

If you need to get help with third-party apps, then the app developers are always available to assist you. Simply reach out to the developer using the contact information found at the bottom of their app's page. 

 

That being said, I'd love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)
Elias
Shopify Staff
Shopify Staff
2615 260 451

This is an accepted solution.

Hey, @Scalecraft.

 

Thank you for reaching out and bringing this to our attention.

 

There are some errors with Product Reviews at the moment. Our developers are aware of the issue and working on a fix for this. However, it's important to note that the Product Reviews app has been delisted and will be sunset by the end of January 2024. Once the issue has been resolved, we'd recommend exporting the reviews so that you can import them to another app. If you'd like some suggested alternatives, then feel free to check out the following:

 

If you need to get help with third-party apps, then the app developers are always available to assist you. Simply reach out to the developer using the contact information found at the bottom of their app's page. 

 

That being said, I'd love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog