Product Video Cannot Play Sound on Mobile

weilim88
Visitor
2 0 1

I upload a product video on shopify.  It works find for desktop, when I play it for mobile there is no sound.  it can still play.  Here is the URL

 

https://rhinogrillz.com/products/double-tooth-gold-flat-grillz

Reply 1 (1)

BSS-Commerce
Shopify Expert
3465 459 515

Hi @weilim88 ,

It Looks like you changed some things, I need help finding product videos in the product link you gave. Can you reproduce that error? We will help you.

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