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Product Video Cannot Play Sound on Mobile

Product Video Cannot Play Sound on Mobile

weilim88
Visitor
2 0 1
‎02-24-2024 06:22 PM

I upload a product video on shopify.  It works find for desktop, when I play it for mobile there is no sound.  it can still play.  Here is the URL

 

https://rhinogrillz.com/products/double-tooth-gold-flat-grillz

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Reply 1 (1)

BSS-Commerce
Shopify Partner
3477 463 549
‎03-03-2024 09:02 PM

Hi @weilim88 ,

It Looks like you changed some things, I need help finding product videos in the product link you gave. Can you reproduce that error? We will help you.

If our suggestions are useful, please let us know by giving it a like, marking it as a solution, or donating here ☕.


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