Product Video Cannot Play Sound on Mobile

weilim88 · ‎02-24-2024

I upload a product video on shopify. It works find for desktop, when I play it for mobile there is no sound. it can still play. Here is the URL

https://rhinogrillz.com/products/double-tooth-gold-flat-grillz

BSS-Commerce · ‎03-03-2024

Hi @weilim88 ,

It Looks like you changed some things, I need help finding product videos in the product link you gave. Can you reproduce that error? We will help you.

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Product Video Cannot Play Sound on Mobile

Product Video Cannot Play Sound on Mobile

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