Products Added to Cart without Clicking Add to Cart

Products Added to Cart without Clicking Add to Cart

CatieM
Tourist
7 0 3

Hi! I'm hoping someone can help with this ongoing issue.

 

We occasionally see items added to our shopping cart while browsing through our website, even though we don't click the Add to Cart button. 

 

 

We've chatted Shopify Plus support, and they're looking into it, but maybe someone here has dealt with this before

 

https://shopbellavita.com/

https://screenshot.click/27-50-16482-7155.webm

Replies 2 (2)

CodingFifty
Shopify Partner
901 134 164

Hi @CatieM,

 

Your issue of items being added to the cart automatically could be caused by a script or app running in the background. Possible reasons include an AJAX cart issue, an upsell or gift app (like PickyStory or Product Customizer), a custom theme script triggering cart updates, or third-party tracking scripts (like Facebook Pixel or Rebuy). To fix this, check your console errors, disable any recently added apps, review custom JavaScript in `theme.liquid` or `cart.js`, and temporarily turn off tracking scripts in Shopify Preferences. Let me know if you need a deeper check!

Coding Fifty || Shopify Partner
For any custom section queries, please visit: Fiverr Profile
Found my response useful? Like it and mark as Accepted Solution!
For additional discussions, reach out via: Email ID: codingfifty@gmail.com

solverStaff
Shopify Partner
386 40 70

Hello there

I have checked your website issue but I have to check your coding file to fix it. If you want to discuss more about it then please PM 

 

Regards

Titu

If my reply helpful then please Like to let me know!
If my answered is right according to your question, Mark it as an Accepted Solution.
Facing more issues ? Hire me For Quick Chat: Say hello in WhatsApp : +8801761469797