Solved

Products not showing in collections when on site

Marcus34
Tourist
7 0 1

I made a few collection's and have added about 10 products. I've been trying to make the products appear on the site, but no matter what I try they just don't appear. I want the collection (all of my products) on a page but it just says no products found. When trying with featured collection it just shows example product titles. Please help.

 

Accepted Solution (1)
theycallmemakka
Shopify Partner
1536 347 372

This is an accepted solution.

Hi @Marcus34 ,

 

I have fixed your issue. Seems like all the products on your site were not published on your online store. 

 

I have published all the products and now they are appearing on the collection pages.

makkaomakka_0-1699546826588.png

 

If you require further help to optimize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

 

Best Regards,
Makka

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Replies 14 (14)

theycallmemakka
Shopify Partner
1536 347 372

Can you provide link to your collection page?

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Marcus34
Tourist
7 0 1

Makkaomakka I replied to your comment a few times but i cant see my replies and i dont know you if you can either.

heres the links
https://admin.shopify.com/store/4486b2-4/collections?selectedView=all 
https://admin.shopify.com/store/4486b2-4/collections/612484612419 

theycallmemakka
Shopify Partner
1536 347 372

Hi @Marcus34 ,

 

The URL you are sending is a admin URL. I will require store URL to review what the issue is. Additionally, if you can provide me with the access to your store, I can review it in detail. 

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Marcus34
Tourist
7 0 1

Do i add you as staff? 
https://mansglowup.myshopify.com 

Im not very good with shopify tbh😅

theycallmemakka
Shopify Partner
1536 347 372

@Marcus34 ,

 

I have sent you a collobaration request to your site. Please check your email to confirm

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Marcus34
Tourist
7 0 1

I have accepted

theycallmemakka
Shopify Partner
1536 347 372

I am looking into it. will let you know when i find something

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theycallmemakka
Shopify Partner
1536 347 372

This is an accepted solution.

Hi @Marcus34 ,

 

I have fixed your issue. Seems like all the products on your site were not published on your online store. 

 

I have published all the products and now they are appearing on the collection pages.

makkaomakka_0-1699546826588.png

 

If you require further help to optimize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

 

Best Regards,
Makka

Buy me a Coffee


Enjoy Shopify for $1. Sign up now


For quick response - Message Me


Ping me at: theycallmemakka@gmail.com

Marcus34
Tourist
7 0 1

I appreciate it man

thanks

Marcia1287
Tourist
6 1 0

Can you help me??  I set up collections...everything is on and correct.  The problem is, when I click on apparel, gifts,...no matter the collection, nothing happens. It just refreshes the page and my products don't show up. I have spent dayyyyys. Please help 

 

 

Essawy
New Member
4 0 0

I have the same problem at my website 

Need assistance 

Dirk
Shopify Staff
2340 253 518

Hey, @Essawy ! That does look strange. It looks like we'll need to access your account in order to resolve this issue.

While we're not able to provide account-specific support via Community at this time, we'd be happy to continue assisting you through our available support channels. Please visit our help center and login for assistance. - Dirk

Dirk | Social Care @ Shopify 
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