products not showing on google.

reeve1987
New Member
7 0 0

Hi all,

 

so i setup www.reevesandkeys.com a couple of weeks ago and been working pretty hard to get a half decent site going, i believe i have everything setup and working however none of the items in the shop are showing up when searching for them on google shopping.

 

im using "online store" for the main of it it would seem.

 

i was hoping to get some suggestions on how to get these items to show up on google shopping or if i have missed anything?

 

if you need to ask questions to help, i'll do my best to answer.

Replies 8 (8)
Dirk
Shopify Staff
Shopify Staff
1934 224 443

Hey, @reeve1987 

 

Have you set up the Google sales channel yet? Shopify's Google channel automatically syncs your products and relevant information about your Shopify store with the Google Merchant Center. You can then update your Google product listings directly from your Shopify admin. You can view Google's channel eligibility requirements to get it set up.

 

There is also this resource that pertains specifically to the Google Shopping listings tab in Google.

 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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reeve1987
New Member
7 0 0

thank you, i have just been setting up google merchant channel. think thats complete so i will leave it a while and see if i can pull them up on google in a while.

EmmanuelFlossie
Shopify Partner
2323 166 583

Are you talking about shopping ads or free listings?

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Premier Partner.
Need Data Feed or Google Shopping support? Get in touch.
reeve1987
New Member
7 0 0

i am talking about google searching items and showing up on google shopping results.

EmmanuelFlossie
Shopify Partner
2323 166 583

So Google Shopping has two areas, Shopping Ads and Free Listings.

 

Both work very different.

 

Shopping ads, is advertised and you use Google Ads to manage listings, and GMC for the data.

While Free listings uses data and some other elements that contribute towards this.

 

As you are asking you don't see results, it is important to know what area you are talking about, to allow for more accurate answers.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Premier Partner.
Need Data Feed or Google Shopping support? Get in touch.
reeve1987
New Member
7 0 0

i have no idea what your talking about, if i go to here

 

https://shopping.google.com/?nord=1&pli=1

 

and type into the search bar one of my item titles, as if i was a customer looking for something i sell, it doesnt find it.

 

hence me saying, items arent showing on google shopping.

EmmanuelFlossie
Shopify Partner
2323 166 583

@reeve1987 visually checking ads does not mean this is what everyone sees. That is because Google uses more then just a search term to show results.

 

For example, your location, historical search, your interest, your habits, demographics etc are all used to show or not show products.

 

And more importantly when you search your own ads over and over again, and do not click on it, Google thinks you are not interested, and thus will no longer show that product.

 

However, we need to still get the basic understanding. Are you talking about shopping ads or free listings.

 

What do you want to rank for? 

 

This basic information is needed to be able to guide you.

 

You can identify ads vs free listings, by looking at the listing and seeing if shows a tag saying ads

 

In the image below you can see the difference.

 

2023-03-29_10-36-16.jpg

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Premier Partner.
Need Data Feed or Google Shopping support? Get in touch.
Dirk
Shopify Staff
Shopify Staff
1934 224 443

Glad to hear you got it setup! @reeve1987 

 

Let me know if you have any other questions.

 

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog