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products not showing up in collection page

Solved
alee-takeon
New Member
2 0 1

Hi there, brand new to shopify and this is hopefully an easy fix.  I've created manual collections in my store. I've added them to the menu but when I click on them in the preview none of the products are showing up! it says "Sorry, there are no products in this collection"  and I'm not sure why.  They're definitely in there... Any thoughts?  I am using the Jumpstart theme.

Replies 109 (109)
kevinluc
New Member
1 0 0

Hi, at 2022, I still had the same problem and I found out how to fix it.

 

Most of the Guru show me too much info that I haven't need them yet

So, the solution can be simple in 2 steps:

 

- each time you prepare any product, inside its individual page, make sure you click MANAGE at SALES CHANNELS AND APPS, and choose all the channels, and SAVE; this move will make all the products visible. 

- make sure all you finish-prep products are in Action.

 

That's the answer I think will suitable for all newbies like me.

Good luck all of us!

vgteapoet9
New Member
1 0 0

Thank you, that worked. However, we have thousands of products and performing this process to each individual product is simply not feesible. Clearly the bulk selection for ALL products and updating the channels they appear in does not work. I have tried that many times today. So annoying that this bug appears and is not resolved.

lemondrop
New Member
1 0 1

Go to you Product and then go to 

SALES CHANNELS AND APPS

 

by clicking on Manage

 

Make sure you have Online Store checked

 

WanderingIvy
Tourist
9 1 2

Thank you!!!!

 

I have a featured collection as well as a drop down. If I clicked on the collection image, my products showed up, but if I used the drop down method they did not. By following these steps provided my issue is resolved. It was making me crazy! 

adolf
New Member
1 0 0

Thank you it s work for me

elijah103
New Member
1 0 0

I was having the same issue but then i tried the second solution and it worked. For anyone who has this problem, try checking your particular product on the products tab. click on it. to the right where it says "SALES CHANNELS AND APPS", click the manage button and then select online store. Your products should immediately appearhelp.JPG

upserve
Shopify Partner
28 0 0

Yes, just forgot to add to Online Store

Thx

If helpful then please Like and Accept Solution.
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AndreaLee
New Member
1 0 0

This helped me after being stumped for days!! Thanks so much!!!  I have to say, this seems like poor design and something I NEVER would have guessed would be the issue! Would highly recommend fixing this 😬

themooncrystal
New Member
2 0 1

Hi. Cant figured out how to make the products show up...is the screen above "product detail"? 

mk-la
Tourist
7 0 3

Also - if not already stated, it seems to take a few minutes between the time that you save a collection and the time you can view it successfully in your store without the "Sorry, there are no products in this collection" error.  Make sure you wait a bit before concluding you did something wrong.