Publishing Products to All Sales Channels

[chimneycricket]

Greetings,
We've recently added new products to our store using a spreadsheet in Matrixify. However, we're encountering difficulties in publishing them across all sales channels. Despite attempting to include them, we receive a message stating, "Your action has been received and will be run shortly," but nothing changes. Any advice would be highly appreciated. Thanks in advance.

[Ieva]

Hi Chimneycricket! 

Matrixify operates on two sales channels - POS and Online Store. The app is also able to Publish and unpublish Products from these two channels. Here is a great tutorial on how to do that - https://matrixify.app/tutorials/publish-or-unpublish-shopify-products-in-bulk/

Changes to any other channels like Facebook, Wholesale, etc. are not available through this import as Shopify API doesn’t allow that at the moment. 

The issue you are currently running into does seem to be a Shopify side issue though. It may be best to reach out to Shopify support directly. 

In any case, you can reach our Matrixify support here if needed! 

[n8churrr]

Hi Leva,

I found your answer after a Google search for a similar question. Would you happen know if Matrixify still only operates on the same two sales channels - POS and Online Store?

Cheers 🙂

Nathan

[Ieva]

Hi @n8churrr ! 

Yep, Matrixify still only operates on the POS and Online Store sales channels. We will let you know if this changes in the future though! 

If anything, please do not hesitate to reach out to our support! 

[n8churrr]

Hi Leva,

Thanks for the answer and I'll definitely watch this space! 🙂

Cheers,

Nathan