Pulling My Last Hair Out Due To Google Merchant Center Misrepresentation

[pestbuddy]

Hi Shopifiers,

My Google Merchent Center has blocked all items from my website https://pestbuddy.co.uk prevented from showing on Google Shopping due to misrepresentation a few months ago.

I've followed the every instructions to the last detail. I have also gone through various lists online on what you need to do to remove misrepresentation and I have covered every angle you could imagine. However, I keep getting my appeals rejected (at least 8 times). Does anyone know what else I could be doing? Besides pulling my last hair out.

Thanks in advance

This is the notice from google.

During the review that you requested on 23 Sept 2024, Google found this to still be an issue. Make sure that you meet the requirements before you request another review from 15 Oct 2024.

Based on the information available about your business, there is reason to believe that customers are being misled on Google. Review the Misrepresentation policy and make changes to your Merchant Center and/or online shop.

Make sure that your Merchant Center and online shop follow the following best practices/guidelines

• Provide transparency about your business identity, business model, policies and how your customers can interact with you
• Promote your online reputation by showing reviews or highlighting any badges or seals of approval
• Use a professional design for your online shop that includes an SSL certificate help_outline
• Provide information in the business information settings in your Merchant Center help_outline
• Follow SEO guidelines, improve your eligibility for seller ratings and match your product data in your Merchant Center with your online shop

[EmmanuelFlossie]

Here is a reply that is not A-I generated, but a genuine human. (I say this as some replies on this thread are not real, I prefer real replies)

The address you have listed has other websites associated, such as hotwaterbottleshop.co.uk

This will cause issues as Google expects 1 address = 1 website

Make sure your product landing page has the availability added, in stock / out of stock.

You may have more issues, so make sure to check the policies below and compare them against your website:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865