Question About Coupon Codes

Cary_Silverman
Explorer
79 1 29

I have a coupon code that is automatically sent to my customers via email after they do a review on their purchase.  I want to limit the number of times each customer can use the code to 2 times per calendar year.  The app that I am using to send them the code does limit the number of times the auto email is sent, but I still had to create the code in the regular Shopify Discounts location and there is no option when creating the discount code to limit to 2 times per calendar year, per customer. 

There are only two options under Usage Limits

  • Limit number of times this discount can be used in total
  • Limit to one use per customer

Neither of those options work for me.  If anyone knows how this can work, I'd certainly appreciate it.

 

 

Replies 3 (3)
Cary_Silverman
Explorer
79 1 29

Can anyone help?  Perhaps a Guru?

Cary_Silverman
Explorer
79 1 29

Thanks for no help Shopify.  You guys really suck at customer service.

DGP
Excursionist
12 0 4

What I'd do here.

Make 2 coupon codes (random values) valid until 12/31 of this year.

Send your customer those 2 coupon codes and say "You've scored these 2 XX% discount codes. Each one is one-time use and can't be shared."

Each code is set to "Once per customer"

Then every December 31 create 2 new discounts valid for next year and update your template with the next year's new codes.